ED Droit
Patient-related conflicts in Algerian public healthcare Institutions : a contribution to analysis and the development of management tools
by Leila Ilhem GHALEM (INSTITUT LÉON DUGUIT)
The defense will take place at 9h30 - amphi Ellul pôle juridique et judiciaire, 35 PI, Pey Berland, 33000 Bordeaux , amphi Ellul
in front of the jury composed of
- Xavier BIOY - Professeur - Université Toulouse Capitole - Examinateur
- Danièle CRISTOL - Professeure - Université de Rennes - Rapporteur
- Johanne SAISON - Professeure - Université de Lille - Rapporteur
- Mostapha KARADJI - Professeur - Université de Sidi Belabes - CoDirecteur de these
- Jean-Pierre DUPRAT - Professeur émérite - Université de Bordeaux - CoDirecteur de these
Public healthcare institutions provide a fertile ground for conflicts to arise between patients and healthcare professionals. The practice of hospital care, becoming increasingly technical and dehumanized, has significantly deviated from the evolving expectations of patients and the ideals of caregiving. In this changing landscape, patients, asserting themselves as rights-holders, aspire to take an active role in their treatment plans. They demand full disclosure about their health status, the ability to make informed decisions regarding their therapy, and the receipt of safe and dignified care. These demands have sparked profound transformations in the healthcare relationship, both in philosophical and legal realms, leading to a legislative framework that encompasses new patient rights. However, these changes have also shifted the healthcare dynamic towards a conflict-laden scenario marked by expressions of discontent and, in certain instances, even violent incidents. This has resulted in unique disputes that leave both patients and healthcare providers unsatisfied with the resolution. Confronting this reality, a thorough analysis of the underlying causes of these conflicts and the implementation of specific regulatory tools have become pivotal objectives. This thesis aims to deeply examine the driving forces behind these conflicts and to propose innovative regulatory mechanisms that align with Algerian law.